Tournaments
| Day | Starts | Buyin | Gametype | Format | Clock | Stack | Special |
|---|
Currently there are no tournaments at this cardroom.
Cash games
Cash games will typically be £1-£2 No Limit Holdem. Sometimes, when there's demand you'll also get a £2-£4 game as well. Rake taken is 5%.
Background
Gala Casino Queensway began offering poker in September 2008. This is not a huge casino, and the atmosphere is friendly and intimate. As a result the poker is quite friendly and social, and there is a base of loyal customers who play here regularly.
You get lots of beginners playing here, and a few mid-level players as well. A lot of people who come to the casino are people that live or work in the area, but being located at Queensway means you also get tourists coming in from the various hotels situated there.
Unfortunately, there are no tournaments on offer. So if you are into tournaments, no point in coming here. But if you like friendly cash games for low stakes, this is a good place to play.
Poker starts at 4pm everyday and continues until the 6am normally, although the casino recently went 24 hours. It is not massively busy, but you will consistently find 2 tables running and on weekends up to 3 or 4.
There's also a Poker Magic section, where people can learn to play poker with their friends.
Membership
Straightforward membership here - just bring your id and you can start playing immediately.
Food & Drink
They have a decent chargrill menu as well as a Chinese menu that is reasonably priced - £7-£10 for a meal.
Loyalty
Most cardrooms give you loyalty points for playing in tournaments, but few do so with their cash games. Gala Casino is one of them - you get points for every session (regardless of the duration) - just make sure you give your membership card to one of the staff to swipe. You can redeem your points for food/drink as well as gaming chips.
Reviews
Don't expect any good customer service from this casino. This has all just happened now so pretty annoyed! It is my parents' 45th anniversary and they are going to visit this casino (have been members for decades), not to celebrate as such but to just play on the tables and maybe have something to eat. I have just called the casino up just to see if they could do something nice, maybe some cake or a glass of something. Spoke to 2 people who both said that they couldn't do anything. After asking to talk to the manager, one of the receptionist's asked me to call back in 10 minutes as he wasn't there then. Called back, was put on hold and the receptionist comes back on saying that the manager can't give anything complimentary. He added that maybe in the future but not now. Not impressed-even said "couldn't you even wish them a happy anniversary or is that not allowed either. This they said they COULD do but won't hold my breath! Also, by being told that they would be treated well, does this suggest that their other customers aren't? Not the first time that have been treated shabbily by this downmarket casino.
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Read my review above!
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